Privacy Policy

Last Updated on: March 17th 2023

Thank you for visiting this website (“Site”), which is owned and operated by Yora Pet Foods For The Planet, Inc. (“we” or “us”). To better protect your privacy, we provide this privacy policy (“Privacy Policy”) explaining our online information policy and the choices you can make about the collection and use of the personally identifiable information you submit on our Site.

THE INFORMATION WE COLLECT

Registration and account information. During the registration or ordering process we collect some or all of the following information: your name and address, your contact telephone numbers (to enable us to contact you in the event of a query), your email address, your card details and billing information for credit/debit card purchases, and other information that you provide to us. By registering or ordering through our Site you consent to the collection and processing of your personal details by us.

Information from other sources. We may, on occasion, combine information we receive online with outside records and use such information in accordance with this Privacy Policy, such as to enhance our ability to market to you products or services that may be of interest to you.

Information collection from mobile devices. If you access our Site, on your mobile telephone or other mobile device, we also may collect your unique device identifier and mobile device IP address (e.g. MAC address), as well as information about your device’s operating system, mobile carrier, and mobile Internet browsers, your precise location information, and other information described in this Privacy Policy.

Technical and usage information. We also collect certain non-personally identifiable information when you use our Site such as the type of browser you are using (e.g., Firefox, Internet Explorer), the type of operating system you are using (e.g., Windows, Mac OS, iOS, and Android), the domain name of your Internet service provider or mobile carrier, IP address, and certain usage information.

HOW WE USE THE INFORMATION

Providing our products and services. We use the information we collect about you to fulfill your requests for our products, programs, and services, to respond to your inquiries about our offerings, to provide, personalize, and improve our offerings and to offer you other products, programs or services from us and our affiliates, business partners, and selected third parties that we believe may be of interest to you. We also use the information to process your requests, purchases, transactions, and payments and prevent transactional fraud, and to personalize your Site experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Site, third-party Site, and via email or text message (with your consent, where required by law).

Communicating with you. We use information about you to communicate with you, such as to notify you about your orders, to confirm purchases you have made through our Site, or to contact you about your account with us.

We use the information that you provide about others to enable us to send them invitations, gifts, cards, or other content on your behalf or through our Site. From time to time, we also may use this information to offer products, programs, or services to them.

Use of mobile device data. When you access our Site on a mobile device, we may use the information collected for any of the purposes set forth in this Privacy Policy. We may also use this information to offer you products, programs and services we believe may be of interest to you and otherwise tailor your experience.

Use of non-personally identifiable information. We use aggregate information about our users and non-personally identifiable information that we collect to improve the design, functionality and content of our Site and to enable us to personalize your experience with our Site and offerings. We use this information to (i) provide, maintain, personalize, protect, improve, and develop our products, programs, and services and to operate our business, (ii) to analyze usage and performance of our Site, and (iii) for us and our affiliates, business partners, and selected third parties to offer you products, programs, or services.

INFORMATION SHARING AND DISCLOSURE

Legal and law enforcement purposes. We may disclose personally identifiable information in response to legal process, for example in response to a court order or a subpoena, or in response to a law enforcement agency’s request. We also may disclose such information to third parties in connection with fraud-scoring, detection, and prevention activities or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, to protect our rights and the rights of others, and as otherwise required by law.

Change of control. In addition, we may transfer information about you in the event of a business transaction, such as if we or one of our business units or our relevant assets are acquired by, sold to, or merged with another company.

Service providers. Our agents and contractors may have access to personally identifiable information to help carry out the services they are performing for us.

Affiliates and other third parties. We may disclose personally identifiable information about you to companies whose practices are not covered by this Privacy Policy. For example, we may share such information we collect with our affiliates to provide, improve and communicate with you about their own products and services.

We may also share such information with business partners and third parties (e.g., other marketers, magazine publishers, retailers, participatory databases and non-profit organizations) that want to market products or services to you. If we share personally identifiable information with such unaffiliated third parties for their own marketing purposes, we will provide you with an opportunity to opt out or block such uses.

Linked websites. Our Site may contain links to other websites whose information practices may be different from ours. Visitors should consult the other website’ privacy policies before submitting any information, as we have no control over information that is submitted to, or collected by, these third parties.

Surveys or contests. From time-to-time our website requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as postcode, age level).

Contact information will be used to notify the winners and award prizes and may be used to send you marketing or promotional materials where indicated. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this website.

YOUR CHOICES

Marketing Communications. We provide you with an opportunity to express your preferences with respect to receiving certain marketing communications from us or from unaffiliated third parties. If you ever decide in the future that you would like to update these preferences, (i) you may log into your account if you have created an account with us at one of our Site to adjust your settings, (iii) you may follow the “unsubscribe” instructions provided in any marketing email you receive from us, (iii) you may send us an email at contact@yorapets.com and we will edit your preferences accordingly, or (iv) you may opt-out of targeted advertising as set forth in the Ad Servers section above.

CALIFORNIA RESIDENTS - YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may request information about our practices related to disclosing your personal information to certain third parties and/or opt-out of our sharing of your information with unaffiliated third parties for the third parties’ direct marketing purposes. Please send your request (along with your full name, e-mail address, postal address, and the subject line labeled “Your California Privacy Rights”) by e-mail at: contact@yorapets.com.

COOKIES AND OTHER TECHNICAL INFORMATION

Cookies. We, and our affiliates, third party service providers, and our business partners may send “cookies” to your computer or use similar technologies to enhance your online experience at our Site. “Cookies” are files that can identify you as a unique customer and store your personal preferences as well as technical information (including click through and click stream data). Cookies manage and measure the performance of advertisements displayed on or delivered by or through us and/or other networks or Site. Cookies can either be persistent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser).

On their own, cookies do not contain or reveal any personally identifiable information. However, if you choose to furnish personally identifiable information, this information can be linked to the data stored in the cookies.

Managing cookies and Do Not Track. By accepting this Privacy Policy, you specifically agree to our use of cookies and Web beacons as described herein. You may adjust your browser to reject cookies from us or from any other Web site. However, certain areas of our Site can only be accessed in conjunction with cookies or similar devices and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content or Site features. We do not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.

OUR COMMITMENT TO SECURITY

We have put in place reasonable physical, electronic, and managerial procedures designed to safeguard the information we collect online at the Site. However, we cannot assure you that personally identifiable information that we collect will never be used or disclosed in a manner that is inconsistent with this Privacy Policy.

HOW YOU CAN ACCESS OR CORRECT INFORMATION

To access the personally identifiable information that our Site have collected about you, to correct factual errors in such information, or to update your information, please log into your account if you have created one with us or send an email to contact@yorapets.com. Additionally, if you have an account you may check, amend or remove your personal details by clicking the login button.

To help protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.

ADDITIONAL INFORMATION REGARDING CHILDREN’S PRIVACY

In order to use the Site, you must be at least 18 years of age. If you are under 18-years-old, you may not use the Site. We do not seek to collect or maintain information on the Site from those we know are under the age of 18, and no part of the Site is structured to attract anyone under the age of 13. If we learn we have collected or received personally identifiable information from an individual under the age of 13, we will delete that personally identifiable information.

NOTIFICATION REGARDING UPDATES

From time to time, we may update this Privacy Policy. We will notify you about material changes in the way we treat personally identifiable information by placing a notice on our Site or by sending you an email message. We encourage you to periodically check back and review this policy so that you always will know our current privacy practices.

HOW TO CONTACT US

If you have any questions or concerns about this Privacy Policy or its implementation you may contact us at: contact@yorapets.com.